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Our Promise

Transparent Policies, Clear Terms

We believe in clear, fair terms for every piece of Sekar Nordic jewelry. Find all details regarding your order, payment, shipping, and returns here.

Order & Payment Details

Order Confirmation

Payment Policy

Order Processing

Every order receives a confirmation email. Please review details carefully and contact us immediately for any corrections.

Full payment is required upon order placement.

Handmade pieces require time. Processing typically takes 5-7 business days before shipment.

Cancellations

Cancellation Policy

Return Policy

Orders can be cancelled within 24 hours of purchase. Contact us promptly for assistance.

No return and replacements

Custom Orders & Support

Have more questions or need assistance with an order? Our team is here to help. Reach out directly for personalized support.

Damaged or Incorrect Items

Custom Orders

Product Availability

Report damaged or incorrect items within 48 hours of delivery for a prompt resolution.

Custom pieces are non-refundable. We ensure a detailed consultation to meet your specifications.

Our handmade items are subject to material availability. We will notify you of any delays.